Aircel — Aircel - Fraud Cancelation number

Address:

Chennai, Tamil Nadu

I cancelled my data card connection number [protected], Account number 1-[protected]. I asked Aircel customer care over phone to terminate this connection in beginning of 2013, they missed it. Without my knowledge bill amount got accumulated. I agreed to pay the pending amount and paid the due on 13th May 2013, attached the receipt. I also got connection deactivation and final settlement confirmation from Hemalatha Rajan(Aircel manager). Her email ID is hemalatha.[protected]@aricel.co.in. Again I started getting call from Aircel to pay June and July month bill. I visited Aircel OMR store with deactivation letter on 23rd Aug 2014, met Aircel OMR store manager. He accepted my letter and confirmed my number deactivation over email. Last 2 months I am getting calls and SMSs from chennaitelelinks(I think 3rd party collection agent) to pay the due amount of 1129/- Rs. They are threatening me to avoid legal action though I repeatedly explained the whole story and sent the deactivation confirmation mail. Today I got SMS from LM-AIRCEL saying “Default of payment will be spoil your CIBIL credit score & Rating Aircel A/C no: 1-[protected]” It’s my bad that I chosed to take Aircel connection. It’s painful and your company putting unnecessary metal pressure to your own customer who want to be genuine.