Aircel — Aircel has cheated my rechaged amount.

Address:Thanjavur, Tamil Nadu

Sir, I am Senthil Kumar. My mobile no:[protected]. I have recharged Rs.65/- full talk time on 07.07.2015. Which is been debited Rs.60/- without my knowledge. So I called customer care and asked why this amount has debited on my account. But they did not answered properly. They said we will inform you that after 24 hours. Hence I asked customer care after 24 hour they repeat the same answer. Hence I called customer care daily but they not give any responsibility to me. And also they treated me very cheap. So I really very hurted by Aircel customer care. From the date of complaint to till now days, they did not give any response to me and not refund the amount. So kindly I request you to, please consider my complaint and arrange give me refund amount from Aircel.
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Aircel customer support has been notified about the posted complaint.
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Hi Thirunavukarasu Lvb,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Regards,
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear Thirunavukarasu Lvb,

We request you to provide the exact date of balance deduction to check further on the same.

Regards,
Aircel Social Care Team

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