Aircel — Aircel - Illegal deduction of main balance of Rs 79 for unknown reason

Address:Paschim Medinipur, West Bengal

Every time on this particular number [protected] for unknown reason the main balance is deducted this is the third balance was deducted after a Rs 100 recharge. For this I call customer care their for technical issue the balance is deducted they have no such update why the balance is deducted. This is totally fraud by aircel if they deducted the amount they have why they are deducting. But the truth is there is no reasons for deduction. I can no even maintain a balance of Rs 100 in my main balance because every time aircel deducted the amount by iilegal way. Please refund the amount as early as possible. Why the customer cheated by iilegal balance deduction. Please stop this kind of fraud. As the detail which you are required I have recharge with Rs 100 on 19.01.2015 after the recharge the balance was RS100 and Rs 79 was deducted for unknown reason and again when on when I am used to checking my balance on 20.01.2015 for unknown reason the balance was Rs21 then I call customer care they are saying they have no update Why the balance was deducted and what was the reason of deduction. Previously same way aircel have deducted many hardcore money which was on my core balance. please refund as early as possible. Aircel No.: [protected] Date & Time of deduction: 20.01.2015 Amount Deducted: 79 Any message received upon deduction: no message Please call back on [protected]
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Aircel customer support has been notified about the posted complaint.
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Comments

Hi Bappa

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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