[Resolved] Aircel — Aircel is cheating saying 3g speed, but i am not getting even 2g speed

mirageonweb

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi,

I recharged with Rs 198(1GB 3g data plan) around 20 days back on aircel no. [protected] but i am not getting 3g speed, maximum i am getting only 10KB/S. I called customer care many time regarding this but they simply tell this is due to some n/w problem whereas i am getting full signal. No one bothers to rectify the problem and AIRCEL in chennai claiming they are the best 3g service provider in Tamilnadu. So i will not recommend any one to use Aircel. They are simply cheating the innocent customers with false claims.Go for other 3G services even though it slittle bit costly.At least you will get satisfaction form that service.

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mirage

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Alternate No:
Handset Model & Brand:
Landmark (location where facing issue)
Duration since facing the issue:

Warm Regards
Aircel Social Care Team