Aircel — Aircel ki Harkat | |||
Today I got a call from company and I received it than disconnected it, but suddenly than a message comes to my phone that this service is activated and when I tried to stop that service then it is not showing in Value added services. But my balance got deducted for a month as a subscription for that service. Please stop every VAS on my number : [protected] or I'll discontinue with Aircel. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi NiKs KuMar PaReta
We regret for the inconvenience caused.
This is to inform you that a balance of Rs.30 has been debited from your account for the value added service -Nyassa Astrology service has been activated through WAP mode on your account. Please ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you to change the homepage to anything else than the Aircel wap portal.Kindly note that Rs 30 has been credited to your account on 25th Nov '15 '15 as one time good will gesture.
Regards,
Aircel
We regret for the inconvenience caused.
This is to inform you that a balance of Rs.30 has been debited from your account for the value added service -Nyassa Astrology service has been activated through WAP mode on your account. Please ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you to change the homepage to anything else than the Aircel wap portal.Kindly note that Rs 30 has been credited to your account on 25th Nov '15 '15 as one time good will gesture.
Regards,
Aircel
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Warm Regards,
Aircel Social Care Team