[Resolved]  Aircel — Aircel Packs activated without mu knowlwledge

Address:Chennai, Tamil Nadu

Dear Sir, I am Peter from chennai like to file a Complaint against Aircel Company due to, they are activated pocket internet pack without any information for which they had deducted Rs.48(30+15+3)/-. when I called to customer care they accepted and send a complaint number 1-(screenshot attached). But i havnt got any update on that or the refund. This is happening to me every month. Last month they activated sayari pack and i filed a complaint. Thanking You. Shaine Peter +91 [protected]
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Sep 21, 2015
Complaint marked as Resolved 
refunded the talktime... refund received refunded the talktime... refund received refunded the talktime... refund received
Aircel customer support has been notified about the posted complaint.
Complaint comments 

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Hi shainepeter,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Shaine Peter,

We would like to inform you that an amount of Rs. 18/- had been posted to your number.

Regards,
Aircel Social Care Team

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