[Resolved] Aircel — Aircel popkorn TV service | |||
Iam newly Using Aircel network [protected]..When iam use internet suddenly a link went to Aircel popcorn TV page, but I dnt activate any subscribe option..soon a message came from DT Airel-that i have been subscribing to all channel tv week pack and i have been charged RS 15 and will be auto renewed after 3days..Now i would like to inform you that the service(Aircel popcorn TV service) deactivate my number[protected] and refund my balance Rs15.This is my first bad experience., So take action my complaint as soon as possible. Now iam Waiting for your Replay .. Thank You Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear gayathriaav
As per our system records you have been charged Rs.15 for activating the VAS pack. The pack has been activated through WAP on 16/8/2015. The pack has been deactivated now.As a service gesture an amount of Rs.15/- will be credited to your account within 48hrs.
Regards,
Aircel Social Care Team
As per our system records you have been charged Rs.15 for activating the VAS pack. The pack has been activated through WAP on 16/8/2015. The pack has been deactivated now.As a service gesture an amount of Rs.15/- will be credited to your account within 48hrs.
Regards,
Aircel Social Care Team
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in