[Resolved]  Aircel — Aircel Prepaid Recharge Pending

Address:Mumbai City, Maharashtra

I have made online payment on account of recharge of my AIRCEL prepaid phone no.[protected] for Rs.148/- on 04.07.2014. Recharge reference No. is MU[protected]. Till date recharge is pending though i had complained about it to grievance cell of AIRCEL and I dint get any response.
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Complaint marked as Resolved 
After complaining, I received a call from Aircel (Sorry I could find the number as I received call few days back). They said the amount will be credited in your account in 5 working days and I received the amount 2 days back. Thanks for help.
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,


Thank you for reaching us at Social Care.


We have forwarded your complaint to
the concerned department and we will get back to you shortly with further
updates.


Kindly feel free to write to us
at [protected]@aircel.co.in for any further assistance on this matter.


We assure you a quick resolution
and the best of services at all times.


Thanks & Regards


Customer Service
Officer | Social CareTeam


Email us @[protected]@aircel.co.in

P Please consider the environment before
printing this email
Dear Sir/Mam
As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
 Please consider the environment before printing this email
i have made online payment on account of recharge of my AIRCEL prepaid phone no.[protected] for Rs.128/- on 15.07.2014. Recharge reference No is IGW8881102 . Till date recharge is pending though i had complained about it to get information but not any response .

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