[Resolved]  Aircel — Aircel recharge made to wrong number

Address:New Delhi, Delhi

HI, I've made online recharge through Aircel.com of Rs. 120. while entering the no I've entered incorrect no, I realised it soon after the recharge. I tried customer care soon after they are saying it is not possible. call to the phone number it was made wrongly and ask them to recharge for my number. Is there any way to cancel recharge to the other number and recharge to my number. my number is [protected] recharge was made to number [protected] Transaction ID is: DL88020960181434360311418 plz help..
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Aug 5, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi ddr25,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Dear ddr25,

We would like to inform you that as per our records recharge of Rs. 120/- dated June 15, 2015 have been successfully credited on shared Aircel number [protected].

Further we regret to inform you that successful transactions cannot be reversed.

Regards
Team Aircel

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