Aircel — Aircel sending the messages are totally not true - please credit rs 34/-

Address:Bangalore, Karnataka, 560018

Dear aircel date:[protected]
(Aircel is cheating customer by sending messages (Containing offers) which have a very vague meaning leading to loss of monetary value for customers)
On[protected]Tuesday 26th april 2016 10:41 am) one message comes to my mobile no [protected] [dm 600006 (Offer for today: 15% tt on rc 34: get loc calls @ 1p/2s for 60 days on recharge with rs 34 + rs 5.1 talktime (15d validity). Extra benefit in 6 hours)]. I am going to retail shop for rs 34/- rc. After rc it will come to rs 34 successfully. After about 2.20 minutes one message comes to my device thanks for recharging rc 34 your extra benefit credited in your account. Happy calling with aircel. The extra benefit credit only rs 5.1. The message clearly says recharge with rs 34 + rs 5.1 talktime (15d validity) (What is the meaning of that) where is another benefit of rs 34/-. Please credit rs 34/- on my mobile no [protected] as soon as possible. If fail to credit i am going to put this case to consumer court of http://pgportal.Gov.In/. If aircel sends these types of messages then it should please credit for the same. If don’t credit don’t send these types of messages. To directly rc 29/- your benefit is 60days for 1p / 2s. Please don’t send these types of messages. The aircel customer care is the worst customer care.
My previous 4 complaints not resolved.
Please resolve the above rs 34/- credit for my mobile no [protected].
I am enclosing the screen shots for proof of the above mentioned case.
Thanks
Vasanth kumar
[protected]
Encl: as stated
Cc to:
1 pm’s grievance cell (Http://pgportal.Gov.In/)
2 aircel karnataka
3 aircle delhi
4 aircel chennai
5 aircel trubunal
6 aircel social media
+5 photos
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Aircel worst consumer complaint court

Aircel customer care also worst worst not attending the phone call


Thanks
Vasanth kumar
[protected]

This is worst aircel company
Stil my complaint not resolving
Dear Customer(venkateshadi),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(venkateshadi),

Our team has got in touch with you and requisite details have been shared over the call. Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Care Team
Dear Aircel

What is the meaning of "recharge with Rs34 + Rs5.1 Talk time (15d Validity)" = Rs 39.1

Thankx Vasanth Kumar
[protected]

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