Aircel — aircel tower not working in city daily for 10 hours | |||
I am Nishant Singh using mobile number [protected] facing network problem in city every day from 9 pm to 9am hence we face no network 12 hrs every day. i complain to aircel bt there is no assurence. please solve the prblm as soon as possible. we found big corruption in tower mantaining because tower incharge doesnot maintain DG set so that there is no network every after 9 pm. Its better to shut aircel your tower and we can port our number to other service provider. Thanks Nishant Singh [protected] Kiriburu (Jharkhand) dist west singhbhum-833222 Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Nishant
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Whether problem faced indoor/outdoors:
Whether issue faced on Particular or all service providers:
Specific location/everywhere (address required for specific location):
Always/Specific time:
Handset brand and model:
Duration since facing issue:
Tried using a different handset (Y/N)? If yes, is the issue still faced?
Warm Regards
Aircel Social Care Team
We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Whether problem faced indoor/outdoors:
Whether issue faced on Particular or all service providers:
Specific location/everywhere (address required for specific location):
Always/Specific time:
Handset brand and model:
Duration since facing issue:
Tried using a different handset (Y/N)? If yes, is the issue still faced?
Warm Regards
Aircel Social Care Team
Dear Nishant,
We would like to inform you that we have sent your concerned to Network Team and Engineer will get in touch with you shortly for resolution of your Network issue
We would like to inform you that we have sent your concerned to Network Team and Engineer will get in touch with you shortly for resolution of your Network issue
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in