[Resolved]  Aircel — Aircel vas refund

Address:

Chennai, Tamil Nadu, 600106

I have ported my number to Aircel postpaid on November. From December onward they keep on billing in the name of value added services. I have called the customer care several times regarding the issue they keep on telling that they will provide refund once the bill is generated. Finally if i call after the generation of fill they ask me to pay the bill and informed that weaver has been raised and it will be reduced in the next bill.

I gave compliant on December month, still the weaver amount has not been given to me. In the mean time they keep on billing additional for different services every month, which goes on increasing every month.

November Rs 100 + tax
January Rs 150 + tax

I am getting billed fr un-used services every month in the name of VAS downloads. Even if i complaint to customer care they keep on rotating me in different sides. So far there is no clear resolution for my problem. I am really fed-up with complaining. Please resolve this issue ASAP.


I have also mailed a couple of times regarding this issue and there is no response for the mail as well. I didin't expect these kind of worst customer service from Aircel.

Please find the complaint numbers.
1. 1-[protected]
2. 1-[protected]
3. 1-[protected]

Acc No : 1-[protected]

Mobile No : [protected]

Regards,
Surendar M