[Resolved] Aircel — Aircel — Without notification to customers amount has been deducted | |||
It's regret to inform that Aircel making money from Customers main balance. Rs.36 deducted from main balance I don't know why this has been deducted. It's not happening with me only its happen with my family and friends who user of Aircel. I take privileged to Complaints this issue how Aircel making money from Customers main balance. It was my mistake to switch Vodafone to Aircel. I have used Vodafone 2.5 yrs but never faced this kind of issue. My Number [protected] Deducted time: 1:39Am saturday. In your aircel mobile service is so bad and even your customer care is not responding for my calls. 2 day ago not return my balance. Was this information helpful? | |||
Dec 20, 2015 Complaint marked as Resolved It's regret to inform that Aircel making money from Customers main balance. Rs.36 deducted from main balance I don't know why this has been deducted. It's not happening with me only its happen with my family and friends who user of Aircel. I take privileged to Complaints this issue how Aircel making money from Customers main balance. It was my mistake to switch Vodafone to Aircel. I have used Vodafone 2.5 yrs but never faced this kind of issue. My Number 9762629386 Deducted time: 1:39Am saturday. In your aircel mobile service is so bad and even your customer care is not responding for my calls. 2 day ago not return my balance.very very poor sim.headoffice phone number is not exist.wrong no. now also no one responding the call. Aircel customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
It's regret to inform that Aircel making money from Customers main balance. Rs.36 deducted from main balance I don't know why this has been deducted. It's not happening with me only its happen with my family and friends who user of Aircel. I take privileged to Complaints this issue how Aircel making money from Customers main balance. It was my mistake to switch Vodafone to Aircel. I have used Vodafone 2.5 yrs but never faced this kind of issue. My Number [protected] Deducted time: 1:39Am saturday. In your aircel mobile service is so bad and even your customer care is not responding for my calls. 2 day ago not return my balance.very very poor sim
Reply
please return my balance.i hope you understand problem.all customer care no is not ecist no one accept the calling.very poor service.2 day ago no respond came.
Hi singh virat,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Meanwhile please share the below detail:
Any message received upon deduction.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Meanwhile please share the below detail:
Any message received upon deduction.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
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