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Aircel

Aircel — Amount deduction without my knowledge

Address:Thoothukudi, Tamil Nadu

Hello Aircel team... I had been charged ₹99+₹99 for (unknownly) activated some of the wap service for two times one on 30th june and another one on 2nd July 2015. I had noticed now (4th july) only. The above details are provided by customer care while i had asked about the deduction. They refused to refund my money and even not responding to my words and they suddenly disconnected the conversation. Now i am helpless and afraid of recharge the high amount talktime (eg.₹300, ₹500 etc). Please refund my money... My mobile no. [protected] Name. Mohamed Rafi
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Comments

Hi mu.mohamedrafi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Reply
Dear mohamedrafi,

We tried reaching you on contact number but unable to reach.Would request you to provide with your alternate number and convenient time to get in touch

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Reply

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