Aircel — Amount refund nahi kiya | |||
Myself Ashok kumar mera aircel no. [protected] 14 aug ko maine apna no 130/- se recharge karwaya kuchh der bad mujhe ek sms aya free 2 deal par day send msg maine msg kiya koi confirmation naya thodi der bad maine fir kya same koi confirmation nahi aya mere sath esa 4 bar hua . sham ko achanak hi inhone mere 120 rs kat liye mujhe samajh me nahi aya ek hi service ke liye yeh log 4 bar paise kyo kat sakte hai to maine costomercare me bat ki to inka server down hai esa kaha inke oprater ne.kaha kal bat karna darashal inki chall thi mujhe talne ki kyoki yeh kahte hai koi bhi service 24 hour me free band karai ja sakti hai mujhe pata nahi tha koi bat nahi luckly mane subha hi costomer care me call kar di to ek madan se maine bat ki uasne kaha apki yeh servicr band kar di hai aor apka bal 3 day me refund ho jayega 3 day ke bad inhone mujhe 30 rs refund kiye 90 rs nahi kiye maine fir costomercare par bat ki pahle to mujhse kaha ki sir apka bal refund nahi hoga kyoki uske liye 24 hour me call karni padti hai to maine kaha ki maine apke yaha 24 hour me 2 bar pahle hi call ki hai aor usme 120 mese 30 rs wapas bhi aye hai to usne dubara chek kiya fir apne sr se bat karayi usne kaha ki hsmare oprater ki galti hai usne ek hi refund karaya 3 day me apka 90 rs refund ho jayega .par jab kai dino me mera bal nahi aya to maine dubara call ki to ek serfire ne call uthaya aor theek se bat na karte huye kaha apka bal wapas nahi hoga .uske bad maine bahut bar costomercare me call milayi par call jati hai aor mera call kat jata hai, jaise hamlog kisi no blocklist me dal dete hai waise . mere pas inse huyi batcheet ki puri recording hai .aor ab main yeh dekhna chahta hu ki yeh log mera bal direct refund karte hai ya mujhe consumer cort ka sahara lena padega .mujhe samajh me nahi ata yeh mobile oprater companiya ese paise kyo hasil karna chahti hai Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
प्यारे दोस्तो मेरी इस कंप्लेंट को डालते ही मेरे पास एक call आयी no [protected] ऐसने मुझे कहा की मैं aircell H o से बोल रहा हूँ आपकी कंप्लेंट पर आपका paisa आपको वापिस किय जाता है इसने कहा आपका ac no दो मैने देदिया फ़िर इसने कहा अब apkaa atm no दो मुझे इसपर शक हुआ मैने कहा आप मेरा ifc कोड लो, atm no क्यों माँग रहे हो आप मेरे खाते मे neft कर दो तो बहाने बनाने लगा नयी नयी बाते बताने लगा तब मैने सोचा का H O से call कर रहा है और mobile n. से call कर रहा है हो सकता है येह कोई चोर हो तो मैने इसे कहा मेरे ac मे neft कर दो मैं atm no नही दे सकता क्योंकि ऐसे ही कई लोगो के ac से पैसे चोरी हुये है तो उसने मुझे मना कर दिया तो मुझे लगा शक हुआ की येह कोई चोर है आप सभी ऐसी froud काल se सतर्क रहे ac की जानकारी किसी को न दे thanks to all
Reply
Hi ask789,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear ask789,
We regret the inconvenience cause to you.We would like to inform you that Spoken with you and inform you Rs45 balance credit to the your account within 24-48 hours and remaining balance Rs45 will be refund after checking the Issue behind 120Rs.Hence case closed.
Regards,
Team Aircel
We regret the inconvenience cause to you.We would like to inform you that Spoken with you and inform you Rs45 balance credit to the your account within 24-48 hours and remaining balance Rs45 will be refund after checking the Issue behind 120Rs.Hence case closed.
Regards,
Team Aircel
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