[Resolved]  Aircel — Atrocious Complaint Handling & Fraudulently Making Money

Address:

Chennai, Tamil Nadu

This is with regard to my numerous complaints to Customer Service, Aircel Office and Appellate regarding a disputed amount charged on 20th May of Rs. 61555.96.

This was the amount debited for 1 SINGLE DAY.

I had been traveling through out and have been paying all the charges that have
been debited to my account including Roaming charges without any clarification
or details ever to Aircel for last 10 years. However, this time due to the amount debited on a single day I had to look for the details. Despite confirming and explaining to everyone again and again that this was never used by me through any facility ever, specially during International Roaming which will cost me Rs.62000/- in a day or even in a month.

There was no support, no help and no clarification received from anyone other than the same mail again and again stating this is your usage.

I had to pay 85k in 3 months (that includes 62k for 1 single day) to Aircel with no clarification / justification since my outgoing was blocked.

This is very depressing and annoying for a customer who have been using the number for over a decade now without any complaints ever

This is the most disgusting Service Provider I have ever come across and am sure there are people with so much of frustration with such high lever of customer satisfaction provided by Aircel.

Want someone to really take this up with AIRCEL