[Resolved] Aircel — Auto activation of talkies package | |||||
Hi team, This is gowri and i am having an aircel connection # [protected]. On 30th april i got a message from aircel stating that i have subscribed talkies package of worth rs 30 and validity for 30 days. This isnt subscribed from my end and i am sure aircel has activated this without my knowledge. When i had reach out to the customer care they informed me that this talkies package has been auto activated, that's the reason they have deducted rs 30 from my main balance and they denied to provide more information about the same. Aircel team is involving in such fraudulent activity where they subscribing the some packages if the customer has sufficient balance. This quite often happening on daily basis. I request aircel should stop involving such fraudulent activity and this creates lot of frustration and lose of faith and hope on aircel. I would expect aircel should reversal my amount of rs 30 in our main balance for the same. Regards, Gowri s Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
 10 Comments | |||||
Comments
Aircel Mobile — I want to know the owner of the number 8803787706.
This number belongs to J&K circle. I need to know in whose name this number is? This guy has been bullying me my cousin. Dear Gowri(Govindhan Sekar),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Aryan Bhat,
We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
U have deducted 28 rs on 19/04 /201it was not refunded till now ur customer care is careless so we have been going to chancel or service and I will arrange a flexy not to buy or sim
I am not subscribed to any vas services still the company deduct 2rs.or more after sending me text msgs of model club or music station services for auto renewal please resolve this issue as soon as possible my no.is- [protected]
Dear Sukesh (SUKESH KUMAR PATI),
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Vishal Sriwastva,
We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
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i need the solution asap
karma chewang
no-[protected]