Aircel — Auto deduction of rs 35 without any subscription

md_sageer

Address:

East Khasi Hills, Meghalaya, 793006

My aircel no. Is [protected]. This morning i just received a message saying thanks for subscribing dazzling queens for which rs 35 has been debited from my main balance. And apart from that it also reads as the same amount will be auto debited every seven days. I wonder how such hopeless services are activated without customers concern. When i saw this portal i found maximum complaints of the customers are of the same type. Why actions are not taken against them even after so much complaints. It's an open loot by aircel team. I just want my deducted amount to be reversed. N hope it doesn't happen in future again.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(md_sageer),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer (md_sageer),

Thank you for reaching us at Social Care.

As checked, the deducted amount has already been added back to your account. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in