Aircel — Automatic activation of VAS while browsing internet

Address:713303

Whenever I visit a site which have lots of ads Whenever an aircel ad is shown That VAS gets automatically activated even if I don't click on subscribe button. It sends me sms saying click here to confirm subscription. Even if I don't click on that link It gets activated. I have lost around rs70-80 because of these annoying incidents. I want my Money back. And you should be more careful towards these annoying deductions and automatic activations.. Else a lot people around me are going to port to some other operator. Number [protected] Circle West Bengal Recent Deduction 30th November, 2015 Rs15 For games club subscription.
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Hi Malay Pati,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Malay Pati,

As per our system records, waiver of Rs.15/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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