Aircel Complaints & Reviews

Im poornima, i have Called customer care from Nov 13th.I received offer msg i.e Rc16=Rs.16+Low localtariff. Recharge Now with Rs.16 & get TT Rs.16 & enjoy Aircel (Loc+STD) 25p/min, other mobiles(Loc+STD) 30p/min for 30 days. I Recharge @ 13th Nov, yet i didnt get My talktime. Customer care executives Not talking with respective manner. Really WORST service and bad response. My number [protected]. I need My talktime and should train customer...

Sir, i got lot of wrong calls and missed calls to my aircel number. Please send me the incoming, outgoing calls & massage send, receive list of my number for the last 2 montha (Sep-16 & oct-16). Please send me the calls list of my number to my mail id as early as possible. My aircel prepaid account number is [protected] my email id is: [protected]@gmail.com thanking you sir. Yours sincerely, thorat s....

I have a very bad experience with aircel, one day i received a call from aircel team for postpaid connection & they have offered me rs.225 plan...in that they told me that they will provide less call rate facility & 1gb 3g net fee..& they have taken rs.250 advance & told me they will adjust in coming bill.
But after 7-8 days i have received a call from another aircel executive they told me that this is a welcome call & explained me...

I did not activate any service on my number and i receive a message saying "thank you for activating the service". So i would request you to please look into it and restore my balance.
For the past, 2 rupees per day is getting deducted from my balance under ndairpi2. I didn't activate it and checked under 155223 and found i'm not subscribed to any pack. Not able to deactivate by sending stop to 155223. Not able to get in touch with...

Hi
My number is [protected] I was told that I can't migrate from CUG plan to prepaid ..But I don't know how in a Democratic country like India lam forced to use what I don't like... There is no real help from company ...I hope every service provider do this cheap tricks to gain profit... And they accuse networks like jio... Feeling frustrated for getting this plan... I really want to continue as aircel prepaid subscriber ...
br...

My no. Is from Delhi NCR & I have called to 198 & then I had a word with some of your executive n then he had forward my call to data services provider and then he asked me, what's your problem sir, then as I told him like my 3g data is not working then hi told me thanks for aircel & then hangup the phon.. and after same tym I have tried so many times they are still not replying me.. at least they are not receiving my phone.. so what should...

My aircel number [protected] has been locked as it has not been used for 3 months.
I was unable to use this aircel number in Mumbai as the network for aircel is not available in the locality. Hence the number got locked. But it is extremely important to me to retrieve it as the number is provided for all important communications with me.
I contacted the aircel xpress stores for the solution. But they are telling that I need to...

O 13th Nov 2016, when I checked my mobile balance, It was reached to 0.00, though 12th Nov I saw before going to sleep it was around 12.00 rupees. When I called to their customer care, they're repeatedly saying that there was no update to their system, call us after 24 hours. Now if I call them after 24 hour, they will say "24 hours have been passed, so no. Refund is possible". This way they cheat with many people. This thing happened with...

Helloo sir,
mera aircel mobile no [protected] hai. mera aircel 3g net 11 a.m. ke baad kaam nhi krta. 1 v web page open nhi hota. mai iske regarding 12/11/16 ko 9:15 p.m. k baad bahut baar customer care ko call kiya but kisi ne meri complent nhi li.

1st customer care ka naam sikandar tha jo wnhone kha ki " 3g balance hai? main balance hai? data pack hai? etc. last me bola ki aapka 3g sim hi nhi hai.

2nd...

Sir ji mera aircel ka no.[protected] jisme 3 din se incoming and outgoing bnd h customer care pr call krne pr koi resposnse nhi milta or aircel store pr jane pr jawab milta h ki customer care pr call kro...mera nam vishal kasana [protected]...

Hi,
I had requested postpaid to prepaid migration on 21 Oct and I had visited Aircel showroom two time for creating a migration request, submitting the documents, and pay bill for 15 days and executive told that within 15 days, your postpaid connection migrated to prepaid but still that's not happened.
I did a call to 198 for inquiring about the status of migration request and I didn't get proper response and they told that...

I have been using aircel no. [protected] from last six year without any problem and now my aircel no. has been barred . because of this i have been facing lot of problem as this no. was my main no.
Therefore, i request you to kindly register my complain and take action as soon as possible to sort out my problem..

Details are as follows::::
Aircel no. having problem :- [protected].
Problem airses from - 8/11/2016br...

They are subscribing my number to some offers by themselves, and deducting money from my account. I haven't subscribed any of those but still they are deducting money frequently in the name of new new subscriptions. Worst behavior by a Network . I have mailed them about this issue for about two to three times . Still they seems not to care about deducting money from consumers using these irritating tricks....

AIRCEL has cut my 76 rs last month. since then i called them many times but their customer care is not answering it, they hang the call in between. I sent many emails but they are not answering it properly and not giving my money back. They gave me free internet 100 mb for downloading aircel app. ut neither in app nor in the message they informed it is for 3 days only so when i used internet on 4th day, all my balance cut. Tell me how will...

Hello... a few days back, I received a message confirming that Dialer Tune service has been activated at 19 for 19 days and 5 rupees has been deducted as per the song choice.
Firstly, I didn't send any request to activate any kind of service.
Secondly, The song choice for which another 5 rupees have been deducted was not requested by me.
Thirdly, I need no such service on my number.
Due to the deduction I have...

Dear sir

My self "vaibhav sharma" and my number is "[protected]" from delhi circle.
I did not expect from your aircell organisation. that is my worst experience from your organisation.
In last month 13 oct 2016, i have seen your website (http://www.aircel.com/) and select 'rate cutter' for 'prepaid' number in 'delhi circle'. it was shown "72.0 inr" recharge valid for "90 days' with std call rate "40 paisa/minute"....

I have been activated on apdecp19 auto renewal pack.I had tried many ways to deactivate the pack but it hasn't.I have also informed it to the customer care but there wasn't any response.I have been charged rs 10 every night between 12am-2am.Please deactive it asa fast as possible.My number [protected].I am very irritated of it.I loose rs10 of no use.So please deactivate the pack...

I have sent an sms 'PORT xxxxxxxxxx (my mobile no) to 1900' 3 times already on 6th november 2016, but havent got the UPC code yet. When i called to ur customer service, 1st they said they haven't got any sms at all, after re checking they told they recieved the porting request but not any confirmation from TRAI. And i have to wait till 7 days to get the code, if such is the case why am i seeing reports through online that clearly tells "UPC...

Taking time to convert from postpaid to prepaid. Unnecessarily they are making us to pay daily rental. No one provide proper support. When we reach our nearby showroom they are simply telling as server down. They are making me feel depressed. No proper response even from appellate desk. They are treating me like a dog. Someone please take action against this....

Hi team,

I had called 198 last week to cancel all the services that are subscribed to, also I sent an SMS at 59301 as request, I got a reply as no offer exists n services deactivated, but today 2 of the services got auto renewed without any notification and my balance of 33 was deducted.
I need my balance back and the services deactivated forever....