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Aircel Complaints & Reviews

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Last updated Mar 30, 2024
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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
+91 11 2699 0095
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 210

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D
Diptesh Misra
from Mumbai, Maharashtra
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Regards my sms

Address:700027

Dear sir,
This is to inform you that i have already called to your customer care no but your telecaller behavior is rude and helpless his name is mr. Santanu modak. I need a valid explanation to this person because this person said he will not give me any kind service. I already requested that person i am not sending a sms last 4 hours only small sms it can send not big sms but i am sending only 65 characters, so may i therefore request...
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S
shikhar.m
from Noida, Uttar Pradesh
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Aircel 3g services not working despite 3g recharge

Address:Ghaziabad, Uttar Pradesh, 201016
Website:www.aircel.com

I recharged my number [protected] with 122 for 500 mb 3g data on 19th july.. But i am unable to connect to aircel 3g network.. I tried everything starting from swiching my phone off and on, network setting only wcdma and searched to select aircel3g or reliance but it says "unable to connect please try later". The as always aircel pathetic customer care is keep on disconnecting the call and not taking my complaint. Every month this is happening...
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E
errakesh
from Gurgaon, Haryana
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Activate Service and Deducted money

Address:110096

My mobile no is [protected], every time activate services without my permission and deduct money. When I was talking with customer support they told me I have activate this service but I had not subscribed any service. Kindly stop this all the service whichare activated immediately....
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Address:Kamrup Metropolitan, Assam, 781024

Sir, while i was surfing online i got a message for thanking me to activate dazzling queens and deduct 20 rupees and says it's auto renew after 4days. I don't know what it is and how it get activate. This is not my first complaint against aircel, last time it was about funtv but it get resolve. I thing it's very risky now a days to surf online. Kindly solved my issue.
My mobile no. [protected]
Message comes at - 7.55 pm, 18...
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I
Imran Rahaman
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Excessive bill charged

Address:600081

My self Imran .R, I have been using many years and few year back I started to use postpaid connections with the number [protected].
Everything seems to be going smooth and occasionally they charge more amount with the name of VAS consumptions charges even though we have not use it.
But last two month the charging amount seems to be so high than my plan or usual payment of 400.
The month of June they have billed with the...
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R
raaghavendiran
from Srinagar, Jammu and Kashmir
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Regarding ad starting 140 and etc numbers

Sir, my cell number is[protected] and [protected], to this number i am receiving number of advertising calls starting 140 and from unkinown numbers which gives untolerable disturbances to me while travelling and attending office work.In this i have contacted your officials in many occasions to controll such ads to the above numbers, but ended in vain. Finally i write this copmplaint to restrict such above ads to the above cell numbers, if not...
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B
Bhushan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data not credited and deducted in main balance

Address:560062

As per aircel app recharged rs.14/- fb 100mb 28days. but received 60mb for 3days. and deducted amount in main balance rs.117/- without any notice.

And after contacting customer care. they are telling like no such offers!!!???

Recharge date 14th july'16
Ph: [protected]...
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A
angel.pari
from Ludhiana, Punjab
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Offert benefits not credited in my account after the payment

Address:Ludhiana, Punjab, 141016

Dear Sir,

I have recharge my account in aircel app with the help of net banking . the amount was deducted from my account. but i do not receive any benefit in my account. i just receive a message . and after 72 hours i do not receive my benefit or my money in my account. i also call to customer care . but i do not have receive any positive response form them.

Please take a quick action .

thanks....
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R
ramyarohini
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited

Address:560053

15-7-16, i was recharged for [protected]... For 103 rupees... Amount debited from account i dnt not received amount for my main balance.

Within a hour my amount should be credited... Need my money back within a hour... Please refund the same immediately or will port the sim.

No proper network. Call rate more.


Awaiting for amount return back.


Thanks in advance...
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M
Manjunatha C N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fortnightly has activated from your end resolve the problem and refund my money back.

Address:570026
Website:Aircel fortnightly

Hi my self manjunatha c n,

I didnt request any services from your end but i recive the sms at night 17/07/2016 at 1.47 am that below sms. i didn't click are activate any of your links or number...

Your request for subscription to pocket store fortnightly could not be completed. to complete your subscription please click on http://202.148.207.245:9095/api/ccg? refid=[protected]

Again 17/07/2016...
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D
Deepanshu Bhushan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrsed from aircel service

Address:Allahabad, Uttar Pradesh, 211004
Website:www.aircel.com

Dear sir,
My aircel no. is - [protected]
I already complaint yestetday but no response from youself,
Yesterday rs. 9 will be deducted and again Today also balance deducted .
Please refund my deducted amount.
This is your service fault not for mine
So please refund & quickly solve my issues.
I am very harresed from your aircel service, this problem is continued from starting, I taken a new...
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V
Vignesh .H
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Proof changed by aircel

Address:Chennai, Tamil Nadu, 600042

My mother got a duplicate sim as she lost her mobile in 2009 approx. Now the sim is damaged, and when i requested to change the sim, they say that the sim is not in her name.

She got a duplicate sim by giving a written letter and her proof at spencer plaza, chennai. You guys should have misplaced the proof and updated someone's proof with my mother's. Your customer service is the worst i have ever seen. Planning to move out...
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S
Soaffm
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of more than 1000 rupees during last month.

Address:Hyderabad, Andhra Pradesh, 500002

During last month, i did roaming recharges, 1gb internet recharge, main balance recharges and on.. But nothing has worked out. I got confirmation massages of internet activation but i lost my 150 rupees using gps for 30 minutes. I got confirmation about roaming recharges but still i lost main balance, more over i recharged 222 yesterday and i had balance of rupees 212 before 10 minutes and now it's zero.

Tried enough to make...
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P
psharmaxxx
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Top-up recharge of 108 but got insufficient benefits

Address:Kolkata, West Bengal, 711227
Website:www.consumercomplaints.in/new_complaint

I received only data balance of 500mb instead of ₹108 (Top-up). Later when i complaint about this to the customer care representative he said he has insufficient information about online recharge system. Therefore, i kindly request you to look after this matter urgently & revert my money or provide relevant benefits.
Thanks and regards,
Piyush sharma...
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S
S Malick
from North Lakhimpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failure and call center uncooperative

Address:732101
Website:www.aircel.com/AircelWar/appmanager/aircel/ABS?_nfpb=true&_pageLabel=P38000117711329290371952

On 13th july 2016 i had recharged (transaction id:[protected] on my aircel sim (roaming pack of rs. 73/-), but i did not get that service facility. i had call to the service center many times but they always said that their server is down, my question is that if they can not provide the service at the right moment or in right time then why they cheated on me? i have paid the whole money for that service and they did not help me on my problem,...
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B
bala27580
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my talktime rs 55 regarding

Sir,
My mobile no [protected]
When i purchase aircel simcard rs 110 at the time salesman told me u get it rs 55 get talk time out rs110 but after sim registration i didn't receive my talk time still what happend kindly give me response as soon as possible

Thanks

With regards,
Karpakam. b...
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A
Akash52
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge refund

Address:Kolkata, West Bengal, 700074
Website:www.aircel.com

I had recharged with rs. 99 on 16th july, 2016 for unlimited aircel to aircel std calls for 10 days. But it gave me 1gb 3g data balance for 3 days which i dont want.. I have called to 198 for refund of the amount but they said the can't do anything and suggested me to talk to the shop keeper where i have recharged. And he told me that he can't refund it. I want the refund of rs.99 because i dont want to use aircel internet.

Mobile...
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A
arorakanika
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cutting balance

Address:New Delhi, Delhi, 110055

Dear sir,
I m trying to call on your customer care no from yerterday but all your faculity are busy so i m very disapointted i want to talk regarding my balance my balance is contiue cutting automatically without any reasonno one your service are aplicable on my number. I need your help urgently kindly give your feedback asap i m waiting for your reply

Thanks & regarding
Kanika
[protected]...
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Address:Chennai, Tamil Nadu

In our gangadeswarar avenue, purasawalkam, chennai - 84, aircel company installing tower at door no.20, belong to mr. suresh surana. our avenue is fully residencial.

We are here protest the cell phone tower installing in your terrace; due to the tower radiation will affect the health of our avenue residence and also your house members.

This type of cell phone towers are mostly installed in the commercial areas...
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Anshika Maurya
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ballance issue

Address:Lucknow, Uttar Pradesh, 226022
Website:indian consumer complains

Hi my name is shashi maurya. When i rechare my aircel number [protected] always deducting my ballance automatically activate any services when i called call center they are telling we are not responsilbe for this you activated this plan. This problem is continue before january i requested you please solve my problem when i told that transfer my call of seniour officer they are not tranfer my call of seniour officer...
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