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Aircel Complaints & Reviews

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Last updated Oct 15, 2023
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+91 97 3819 9010
1418
633
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788
367
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359
196

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 219

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V
Vino143banu
from Chennai, Tamil Nadu
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Games club unsubscribe or deactivate

Last month 99 rupees and 86 rupees this month, went from my balance regarding games club. But i unsubscribed it and sent sms to deactivate. But still i did not get my money back. Now 0 rupees balance in my account. Please send me my money. 180rupees. Please please unsubscribe all plans and deactivate. I need that money please. Please understand and send my money back to my account of balance....
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Address:302012
Website:aircel customer care employ

Customer care person mr mahendra not behave good when i asked about services i asked for 291 plan then he told me we dont have any plan of 291 then i told u have then he told me very rudely and not brief the plan that i expected.and he hold the line for without reason and cut my call without solve my problem and he also told me call 1288 then isaid ur job is provide the information to the customer then why u dont provide .( he dont have addicates...
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J
jitendergupta04
from Noida, Uttar Pradesh
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Money deducted from my account

Address:New Delhi, Delhi, 110062
Website:AIRCEL CUSTOMER CARE

Dear sir/mam,
This is to inform you that Rs.30 deducted from my father phone no.[protected] & I have also talk with customer care executive he said me that I have no information about this and call me after two hours because server is busy. After two hour when I recall to customer
care executive he has repeat same word server is busy and I have no information about your query this is my first problem and my second problem is...
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S
shaswat pathak
from Kolkata, West Bengal
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Aircel bad service

Address:811301

Dear sir/mam,
This is to infom you that Rs.48 deducted from no.[protected] & I have also talk with customer care executive he said that no information about this and call me after two hours later.I have recall to customer care & said all executive are busy.
Pls.solve the problem as soon as possible & refund my deducted amount.
Regards
Shaswat pathak
[protected]...
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Address:Chennai, Tamil Nadu, 600079

Respected sir,
My aircel postpaid mobile number is [protected] in the name of prajwal. Sir, on the time of recieving this postpaid simcard from the above mentioned distributor i paid a security deposit of rs.300. I was given a reciept. The proprietor of r. K enterprises told that he will update the deposi amount in my aircel account and i can deduct the amount from my 3rd month bill. After the completion of 3 months i found out...
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A
abhisek1809
from Mumbai, Maharashtra
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Farude

Address:Hooghly, West Bengal, 712201

Dear,
Sir, I have contacted to Aircel complaint Helpline (198) on 8/06/2016 at around 2:30 PM.
To know about the Carry forward of my remaining 750 MB data whose validity was 8/06/2016.
But, I was wrongly informed about the data carry forward by "Tumpa" a staff of Aircel.
Tumpa said to me that by recharging any 3G Plan you can carry forward your data.
After assurance of customer care staff (Tumpa).
I...
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V
Vinod Kumar A S
from Bengaluru, Karnataka
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Balance got deducted from my account for browsing internet in roaming.

Address:Bangalore, Karnataka, 560094
Website:www.aircel.com

Aircel is a fraud company dey deducted my account balance even though i was been activated with data pack. And i was browsing with home network itself even though the amount got deducted. And we do have a worst customer care support, they know the things of it they just pretend we did it. And most of the time i see the amount got deduct for my account for activating the vas services even though wen my mobile phone is switched off the issue...
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P
praga14
from Bengaluru, Karnataka
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Postpaid sim card not working properly.

Address:641002

Hi my name is pragadeesh m, i have been using this sim ([protected]) for around one year. All of a sudden my sim stopped receiving calls. And am not able to make calls either. Though the payment date is 06/06/2016 i have paid my bill on 05/06/2016 thinking that bcoz of not paying my bill they might have stopped my connection but even after paying my bill there is no improvement in my connection. So i lodged a complaint through customer care...
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V
vishal359
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Deduct ac balance not response

Address:854301

On 07/06/16 aircel deducted my primary balance ₹ 10. Bcz i hv only 10.55₹ if i was more balance in that time aircel also take it. I was contact aircel costumer care more than 9 time in 2 days.. Bt they take me on hold 6 to 10 mint and cut the call.. And now i m trying to contact its says all lines r busy plz contact other time.. I use 329 ₹ pack so i hv all thing in this pack.. Y r u looking like bad care.. Refund me.. Otherwise i take...
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Priyanka Sugawe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New sim offers

Address:411038
Website:Aircel

I bought new sim, which is activated successfully.
But, the services or offers which it has announces, like talktime of rs. 50, calling rate 25 paise per second all over india etc is not activated.
I tried to contact customer care, but its not connecting.

Sim bought on: 6/6/2016
Number: [protected]
Activation date: 7/6/2016
Service provider: aircel...
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C
Chetanraz
from Gurgaon, Haryana
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Doesn't get recharge benefits in two times

Address:110001

I doestn't get recharge benifiets as i shown in offer, i did recharge of 60 rupees at 2times but i never get benefits..there are Talktime of 55 at 60.but i got only 49 both time, i complained but they take no responce, they said that it take 48hours after this u will get ur benefits..but after 48hours i haven't get my benefits in both recharge.after that when i call to 198 they doesn't pick my call..they said "hamare savi sahayta karmi adhik...
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P
Prakarsh Singh
from Dehra Dun, Uttarakhand
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Unfair balance deduction from my account

Address:Lucknow, Uttar Pradesh, 226024
Website:www.aircel.com

I have just switched my uninor number into aircel and made frc of 99 and got some data and 90 rupees in my promo balance account. Once i was surfing over the internet and i don't know how but i was redirected to a aircel wap site and they deducted rs 70 from my account citing i have subscribed 'all channel month pack', and i had deactivated this service within few hours as i noticed a balance deduction from my account.

It is...
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P
Prakhar.tiwari313
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Want to get my balance back (refund)

Address:Lucknow, Uttar Pradesh, 226017

A service oftenly gets activated on my no. I call the customer care, first call is successful but gets cut in between. And when i try to call again, the recorded message says "all our executives are busy, kindly call later". This has happened to me for nearly 3 times and my balance is never refunded as when later on (after 3-4 days) on the call they say that you should have called us on the same day when the service was activated....
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A
avisn3318
from Kolkata, West Bengal
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Bank account debited but recharge unsuccessful.

To whomever it may concern,

I have had recharged rs.393 from the aircel app through my debit card, though the amount is deducted from my bank, the recharge was unsuccesfull.
Transaction number is kor[protected]
Reference number is ghmp[protected] (Online recharge)
My mobile no. [protected].
It's been 2 days now, please get back to me....
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A
anurag027
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Recharge benefit not given

Address:Bhagalpur, Bihar, 812001
Website:www.aircel.com

I have recharge successfully with rs38 on 3-6-2016 as i saw in *121# std pack that rc38=100std min but despite of doing recharge they have not given any recharge benifit of 100std min my number is [protected], 207:txn no. Bhr[protected] to recharge mrp 10 is successful.
Tt= 7.70 inr, new balance 7.70 inr, p. F 1 inr, service. Tax 1.30 inr this is the message i got...
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S
sandeshjadhav000
from Bengaluru, Karnataka
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Duplicate sim activation

Address:560018
Website:www.asklaila.com/listing/Bangalore/frazer-town/aircel-store/0kMXLzg7

I bought a duplicate sim on 28/6/16 @ aircel outlet store on frazer town.
From then till date sim care is not activated. Does it require 2weeks of time to activate a sim card.
Always tell us to come to come tomorrow, tomorrow. What do theses people think of our self! Don't they know how to treat a customer???

Even on websites the numbers which they have provided is a fake number!...
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R
rash21jha
from Mumbai, Maharashtra
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Unable to block aircel sim

Address:Kolkata, West Bengal, 700034

Hi.. My name is Govind.. I have lost my phone and want to block the sim card [protected]. Tried Calling ur helpline but they have infrmd that server is down. I had tried calling my aircel few minutes ago and found that its ringing which means the person who has stolen the phone is using the number. Please block this number ASAP. Also I want to know if its possible to find out the location where this number was last used. Do u guys have any...
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R
ranjan1980
from Bhubaneshwar, Odisha
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Power plus is not working

Address:Khordha, Odisha, 751006

Dear sir/madam,

Most respectfully i state that the following few lines for your kind confederation and favorable action. Power plus is not working properly in my mobile number.[protected]. I already complaint in customer care many time but they did not respond my problem. I request you to kindly resolved my problem

Kind & regards
Ranjan sahoo
Mob. [protected]...
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V
VPMahesh
from Chennai, Tamil Nadu
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Each of my recharge amount getting vanished immediately

Address:600007
Website:www.aircel.com

Dear sir,


I have a aircel prepaid sim ([protected]). I don’t have any problem.


I had suggested aircel sim for my wife who was using airtel sim, it will be have some rate difference in calls between us. She then additionally bought aircel sim ([protected]) around six months back she bought an android phone and enabled internet pack.


Since past 3 months she is facing serious...
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R
Ram Anjayaneyulu
from Hyderabad, Telangana
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Regarding validity of recharge

Address:500018
Website:WWW.aircel.com

Hi i rcvd msg as "1gb at just rs.98!! Recharge with rc98 and get 1gb 3g data valid upto 28 days. Hurry". I just recharged with 98. But i got only 3 days validity.
I recharged to use it for 28 days.
Generally i will use maximum of 1gb for one month. Every month i used to recharge combination of calls and data. But in my home town signal is very weak. So i recharged only data balance....
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