[Resolved] Aircel — Balance auto deduction

Aniket-kumar

from Kolkata, West Bengal

Address:	Bardhaman, West Bengal, 713212
Website:	aircel company

[protected] on this number i recharged PI-3 by using ussd code...but it is getting auto renewd or something like that ... I had done a recharge of 20 after calling customer care to stop this pack but after deducting now it is 1.47... I have already called customer care 2 times to stop this PI pack...they told me that yeah it's ok...but they did nothing...and after 12 a.m. it has auto renewed ...m asking, what is this ? so please look into this matter

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Oct 27, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Aircel Customer Care's response Dear Aniket-kumar,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Date of deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Sep 26, 2016

Aircel Customer Care's response Dear Aniket-kumar,

Thanks for reaching out to us. We request you to dial *121*841# to deactivate Rs. 3/- pack.

Thanks and Regards
Aircel Social Media Team