Aircel — Balance deducted by aircel

Goyal Aman

Address:	Patna, Bihar, 8000004
Website:	www.aircelsocialmedia.co.in

Sir, this is to complain you about my main account balance cut unnecessarily from your side on 5 th of Oct. 2015. The balance cut amounted to 36 rupees which was only the amount remaining at that particular time. I was annoyed to see that I have been charged for modal video club, which in due course I haven't opted for. My Complaint no is[protected].And my contact no. Is [protected] . I hv also got a message in which I was informed that my case has been resolved on 6th Oct and money shall be reverted till 8th of Oct 2015. Bt I am sorry to say that aircel did nt refund. Just a fake message. Many a times I had conversations with executives. Bt frustratingly they did not satisfy me. At last what all I can do is just migrate to another better choice over aircel, if the refund is not done. Ridiculous!

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Goyal Aman,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Goyal Aman,

Given number shared by you comes switched off.However, you had been charged for WAP service.

Regards,
Aircel Social Care Team