Aircel — balance deducted for free minutes tarrif but benifit not given

Address:Kanpur, Uttar Pradesh

i am manan bajpai from kanpur and user of aircel (up east ) no is [protected]. i am activate a service from *121# rc 5 in which they told me that 15 local or std min given to me but after activating the service no benefit given to my no and i have complain to customer care same day date is 19/04/2015 and they said our server is updating we can not help you. after that i complain at 20/04/2015 two times for registering the complain for my issue they said your validity for the benefit is expire we do nothing. please resolve my problem as soon as possible
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Manan,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Hi Manan,

YOU COMPLAINING THAT YOU DIDN'T RECEIVED BENEFITS AS CHECKED YOU RECEIVED BUT NOT USE WAIVER GIVEN OF RS 5

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