Aircel — Balance deduction for vas need refund

Address:Pune, Maharashtra

This is the third time my balance was deducted 120rs this time, I have lost over 300 rupees a message comes thank you for using aircel services and balance gets deducted even with don't activate any. On top of that when I call or message 155223 it says you dont have any vas service activated. Plz refund my balance and give an explanation for this
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Aircel customer support has been notified about the posted complaint.
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Hi Faiz.

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you
Dear Faiz

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Name: Imran Shaikh
Aircel No.:[protected]
Service Activated: I have no idea which service
Service Activation date: 27 may 2015
Mode of activation (SMS)
Amount Deducted Rs.120
Date of deduction: 27 may 2015
Any message received upon deduction:Thanks for using Aircel Service.
Notified within 24 hours(Y): Y
Name: Imran Shaikh
Aircel No.:[protected]
Service Activated: I have no idea which service
Service Activation date: 27 may 2015
Mode of activation (SMS)
Amount Deducted Rs.120
Date of deduction: 27 may 2015
Any message received upon deduction:Thanks for using Aircel Service.
Notified within 24 hours(Y): Y

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