[Resolved] Aircel — Balance deduction from account | |||
Sir my aircel no. is [protected] . Yesterday on[protected] the balance of 25Rs deducted from account . I complained at 198 and he told to recieve a messase of complain resistration no. and also to return the balance in 24 hrs. but i didn't get neither of them . A major problem is on 198 to cut the call after choosing to talk customer care key saying Use SELF HELP SERVICE via messase . Why ... Was this information helpful? | |||
Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint. Verified Support Sep 30, 2015 Aircel Customer Care's response Hi urajay, Thank you for reaching us at Social Care. We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and Regards Customer Service Officer | Social CareTeam Email us at [protected]@aircel.co.in Verified Support Oct 01, 2015 Aircel Customer Care's response Dear urajay, As per our system records, waiver of Rs.25/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care. Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and Regards Customer Service Officer | Social Care Team Email us at [protected]@aircel.co.in | |||
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