Aircel — Balance Deduction on 24.11.2015

Address:122002
Website:www.aircel.com

Respected Sir/ Madam, I, Prasenjit Dey, My Aircel mobile number is [protected], on 24/11/2015 at my Aircel Balance was 12.50, after few minutes it become 0.50, hence Aircel Deducted Rs. 12. I am facing this problem last few months, after every recharge my balance getting deducted. As Such Your Honour is Requested to look into the matter, and arrange to refund at the earliest. An early action in this regret highly appreciated. Thanking You.
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Dear deyprasenjit,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team
Dear deyprasenjit,

Post system check it has been found that your balance Rs. 12/- got deducted dated- 25/11/2015, due to Activation of VAS -MOC1- hungama through WAP. Credit of 12/- has been posted in your A/C and the same have ben deactivated from our end dated -27/11/2015.


Regards,

Aircel Customer Care

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