Aircel — Balance Deduction Problem

Address:Kolkata, West Bengal

This is regarding the balance deduction problem that I m facing since I took aircel connection. My mobile number is [protected].I got the sim I m having horrible experience.Rs 35 has been deducted from my account on 14.02.2015 . I called up the customer care n complained about this, for refund. The executive told they told that the balance will be refunded. but till now i didn't receive my balance . From then I m trying to call up the customer care the line is busy. No response at all. if call the customer care the line is busy. not getting a solution. PLEASE HELP ME Contact details: Balaram kuila [protected]
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Aircel customer support has been notified about the posted complaint.
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Hi Balaram,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Balaram,

Post system check it has been found that
your balance Rs. 35/- got deducted dated- 14/2/2015 due
Activation of VAS - DALADEAL15 - my dala, VALPACKS- Shemaroo, through
WAP. Credit of 35/- has already been posted in your's A/C
from our end dated- 17/2/2015 .

Regards,
Aircel Customer Care

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