[Resolved] Aircel — Balance deduction unnatural & rude behavier of representative | |||
I Rana Das, my phone number is [protected].from dated[protected] Aircel operator continuously deducted balance from my pH acct balnce for nonsense vas service activation bt I couldn't activate all that vas servises..When I call to the customer care representative for resolution they first time told me that " there hv some problm in systm so they can't see anything in systm so call them letter"..after some hours later I called them again bt they said same things.. then I called them again for some hours later bt after that they bloked my number, so I can't connect the call to the customer care number...I tried soo many times to connect the call bt the same things happened. After that I hv no option soo I called them frm another pH number. They received the call bt they can't resolve my problm and behaved vry rudely & uncultured person.after that I told to the representative to transfer the call to the senior bt the representative still shouting on me & behave like a dog..they hv no sense how to speak with the customer & hanged up the call on my face..they deducted above 80 rupees frm my account balance.I wnt my money back to my pH..soo plzzz help me out.. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Thank you for reaching us at Social Care.
We have forwarded your Complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
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Customer Service Officer | Social CareTeam
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