Aircel — Balance deduction without information

Reshma26

from Kolkata, West Bengal

Address:

East Sikkim, Sikkim

I have not opted for any auto renewal packages like fun tv and cricket pack. Please do stop all those and refund my balance which was deducted without my consent. I am not interested in any such packs and am highly dissatisfied with the services. My mobile number is [protected]. My balance is continuously deducted in the name of packs which i never opted for.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Reshma26,

Thank you for reaching us at Social Care.

We have forwarded your compaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Reshma26,

Post system check it has been found that your balance of Rs 35/- got deducted dated- 16/6/2015 due to Activation, of VAS FUNTV- Techzone through WAP . Credit of 35/- have been posted in your A/C from our end dated -24/6/2015 .

Regards,
Aircel Customer Care