Aircel — BALANCE WITHDRAW

Aravi A

from Delhi, Delhi

Address:

Thanjavur, Tamil Nadu

Dear Sir/Madam, My no is [protected] I Have talk time balance of Rs. 10 (app) and data balance of 40MB in my account. The data pack is expiring only on 17th July 2015. But on 10.06.2015 all the balances were shown like 0.00 I have called 4 times to 198 and they refuse to lodge a complaint and my problem is not answered properly. They are not in a postition to rectity. kindly revert back immediately.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Aravi A,

Thank you for reaching us at Social Care.

We have forwarded your complaint/query/request to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aravi A,

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Regards
Team Aircel