Aircel — Bill for 13 days o[censored]sage.

Address:603103

Hi,

Recently, i converted by prepaid sim to postpaid with plan of 325/-. I applied for postpaid on 24-may-2015. I got postpaid connection on jun 7. Now bill is generated with rupees 363/- on 20 jun. For 13 days of time, why should i pay 1 month bill. I got irritated with this, i like to convert it back to prepaid.

Please provide suggestion.

My cell number is - [protected]

Thanks
Ashok raja.
Chennai.
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Dear Customer(Ashok Raja Boda),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(Ashok Raja Boda),

We would like to inform you that tariff rental has been calculated on pro-data basis and not on full monthly rental. Also, freebies benefits would be given on pro-data basis. Our team also tried to reach you but the number was not reachable.

Thanks and Regards,
Aircel Social Media Team
I here it like 99/- has be deducted from the total payment. I like to know, On what basis it has been calculated.

I am poor in Maths. 1 Month 325 Plan and with Service Charge it is 363.

For each day, Its cost around 12.10/-, So total for 13 days will be 160+Service tax.

Please let me know if i missed any thing.

Till now, i didn't get the bill in-hand/e-mail.

Paid Bill today of rupees 264.00/-.
Dear Customer(Ashok Raja Boda),

We apologise for the inconvenience caused. We have forwarded your issue to the concerned team.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customer(Ashok Raja Boda),

We would like to inform that you have been charged Rs.99+Rs.35 towards VAS charges deduction. VAS service has been deactivated from your number and approval has been received to credit the amount of Rs.99/- and Rs.35. Amount of Rs.99/- will be credited in the forthcoming bill and amount of Rs.35/- will be credited in the subsequent bill.

Thanks and Regards
Aircel Social Media Team

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