[Resolved] Aircel — Unprofessional way of talking | |||||
Hi, I just made call on your customer care number to get some details for 3G recharge and I realized that what kind of customer service you people are providing. I already fed up from the network issue and because of that I already installed WIFI network in my residence. But still I am observing that the way of talking of your customer care executives is not improve and I think it will never getting improve. I sent a mail with recording but n one reverting on the mail. Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 Aircel Customer Care's response Dear Baid Prakash Sharma, We regret the inconvenience you have faced. Kindly share the following information in order to assist you better: Signal Bars: Alternate No.: Complete address: Landmark: Specific location(indoor/outdoors): Executive name: Date and time of call: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 15, 2016 Aircel Customer Care's response Dear Baid Prakash Sharma, Please share your Aircel number in order to assist you in the best possible manner. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||||
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Will you please provide my call detail of last 3 month..my phone number is [protected]...
You can contact me on my email .. My email address is [protected]@gmail.com.
Pls send it as quick as possible...
You can also send email to my alternate email that is [protected]@ Gmail.com.
Thanking you
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team