[Resolved] Aircel — Call divert When not reachable not working

Lingeswaran Gopal

from Sivakasi, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641006

I am unable to divert calls to my bsnl mobile from my Aircel number when it is not in coverage. I contacted the Aircel customer care many times but they could not find a remedy for this and further I contacted Aircel customer care thru their Twitter page no response. If the facility is provided it will be very useful for me, My request to Aircel is kindly help me with this issue. My mobile number is[protected].
Thank you...

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Oct 19, 2016

Complaint marked as Resolved

No steps have been taken by Aircel

Aircel customer support has been notified about the posted complaint.

Oct 11, 2016

Ansh S. Prakhar's response Do it fast it is urgent

Verified Support

Oct 17, 2016

Aircel Customer Care's response Dear Chukkuvellam,

Please provide the alternate BSNL number to proceed further.

Thanks and Regards
Aircel Social Media Team

Oct 19, 2016

Updated by Lingeswaran Gopal My alternate Bsnl mobile number is [protected]. The issue is not closed still I face the same difficulty...

Oct 19, 2016

Updated by Lingeswaran Gopal One more thing I would like to say that I am not Chukkuvellam my name is LINGESWARAN ...

Oct 19, 2016

Updated by Lingeswaran Gopal Still the problem continues it is not resolved...

Oct 19, 2016

Updated by Lingeswaran Gopal No one has contacted me about this from Aircel...

Verified Support

Oct 19, 2016

Aircel Customer Care's response Dear Kapil Karthikeya Reddy,

We would like to inform you that your unique porting code is DA778244 valid till 2/11/2016 & your MNP request is under process & will be processed soon.

Thanks and Regards
Aircel Social Media Team

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Comments

Ansh S. Prakhar

I want puk number of my aircel phone no. [protected]

Aircel Customer Care's response, Oct 18, 2016

Verified Support

Dear Ansh S. Prakhar,

Thanks for reaching out to us. Please share the following information to confirm your identity:Aircel No.:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

You can also visit your nearest Aircel store for the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Sowmya c n

from Bangalore, Karnataka

Hiiii this is sowmya from thyamagondlu 562132
here complaining about not proper network coverage on aircel
on 3g network its difficult to browse in laptop please find a solution
thank you

Aircel Customer Care's response, Oct 18, 2016

Verified Support

Dear Sowmya,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Kapil Karthikeya Reddy

from Bengaluru, Karnataka

Hi
My mibile number is [protected]
I m not getting up code for mobile number Portability
U have sent 2sms on[protected]
Please look in to this issue
No signal is available in our hospital

Aircel Customer Care's response, Oct 19, 2016

Verified Support

Dear Kapil Karthikeya Reddy,

We are forwarding your issue to the team. Meanwhile please share your alternate number.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Joseph P John

from Coimbatore, Tamil Nadu

Lost and it was stolen

Aircel Customer Care's response, Oct 19, 2016

Verified Support

Dear Joseph P John

Kindly share your exact concern along with your Aircel no. write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team