Aircel — Caller tune deactivation

Address:400097

I had activated a caller tune on my number 2days back but there was some voice recording which aircel use to play before the caller tune started hence i called there customer care and asked them to removed the voice recording but that stupid customer agent deactivate my caller tune . Since then I am trying to reach there number but not able to connect them . It just says that we are experiencing heavy traffic and the call gets disconnected . This is happening from last 2days . Today when I tried calling from my brothers number the call got connected but the customer agent just heard our complaint and disconnected the call .that means they block numbers from reaching customer care . I am just pissed off by this response and want a solution to my complaint ASAP .
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Dear Customer(monicajain25),

We regret for the inconvenience caused. Please dial 155113 number to deactivate this service .

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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