[Resolved]  Aircel Cellular Limited — Failed To Provide Service Want Hard earned Money?

Address:Chennai, Tamil Nadu, 600091
Website:www.aircel.com

Dear Aircel Customer Care, you have failed to provide postpaid to prepaid conversion, and planned to send Bills for even after i raised request for that. I gave request on 11-Nov-2016 in Spencer Plaza. My Service Request Number is 1-[protected] and my mobile number is[protected]. I don't get any response till date by mail or call. i hope you have planned to send bills. i have paid advance for unbilled amount as well. Can you tell me what you are planning to do? when this request will be processed? till then you want hard earned money for your delay in process? you can mail me if you have any reason/ concern.
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Jan 18, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
Aircel Customer Care's response
Dear Muthuraj_mr,

We are forwarding your issue to the team. Meanwhile please share the alternate no.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dec 09, 2016
Updated by muthuraj_mr
My alternate Number is :[protected]
Verified Support
Dec 10, 2016
Aircel Customer Care's response
Dear Muthuraj_mr,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Dec 14, 2016
Updated by muthuraj_mr
My Request is resolved. Thank you Aircel Social Media Team.
Verified Support
Dec 16, 2016
Aircel Customer Care's response
Dear muthuraj_mr,

Thank you for the acknowledgment. Feel free to contact us in future.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
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