[Resolved] Aircel — Charging STD call rates 5 times more | |||||
I have purchased the New Aircel number ( [protected]) connection with facility of 30 paise/Minute on Local and STD for Six months . On 6th Feb i called Landline STD and it charged me Approx 22 Rs for 710 Sec. When i called customer care for the same, they updated that call charges are different for Landline STD and that is 3 Paise /second. There is nothing mentioned in the Posters or their displays which shows that call charges are different of STD landline. I have taken the pictures of their promotional logs which states that Local and STD are 30 paise for 6 months. Kindly investigate because i think Aircel is making fool of customers and charging the heavy amount on std call rates. There is noting mentioned in the 6month scheme that Landline STD is of 3 paise per second. Was this information helpful? | |||||
Feb 7, 2016 Complaint marked as Resolved I have no information as i only called customer care and they updated that call charges are different for STD landline numbers.
My concern is that if call charges are different for STD Landline numbers then why Aircel had not mentioned in their logs or posters Aircel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
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why my complaint status shows as resolved ...???
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