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Aircel

Aircel — Charging without knowledge

Address:624601
Website:aircel

Without my knowledge they have charged for dazzling queen service. I was surfing in the mobile net and suddenly the activation message appeared. So please kindly return the amount they charged to my account. And this happens often. Out of my patience iam complaining this time.
Please stop the service immediately as it reminds me that it will renew in 7 days.
And please give me back my 35 rs to my account
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Comments

Dear Customer(Bhuvan Ram),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Mobile no :[protected]
Date and time : 23 JULY 10:33PM
Reply
Dear Customer(Bhuvan Ram),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer(Bhuvan Ram),

We would like to inform you that your balance related issue will be resolved soon. Also, the VAS service has been deactivated.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply

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