[Resolved]  Aircel — Cheaters

Address:Bhagalpur, Bihar

These cheaters always betray the customers previously they were automatically activating the VAS services even after registering for DND but now it has crossed its limit.yesterday I wanted to recharge for Rs 155 for 1gb 3g data, the offer was for me on the sim so I recharged online for adding balance to main balance so that I can deduct money from main balance and get recharge of Aircel data .I recharged for rs135 and rs 10 online from aircel website.in rs 135 they were giving rs 150 balance with 150 mb data for 1 month.the company gave rs 8 for rs 10 in main balance but on the other hand gave rs 150 for rs 135 in promo balance. Already I have called and asked to the customer care before recharging they have told that the money will go in main balance but it went into promo balance after recharge and after recharge when I called the customer care they tells that the offer is that the money will go in promo balance. Due to the cheaters I had to waste rs 155 again for recharge please be beware of this cheating company.
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Aug 9, 2021
Complaint marked as Resolved 
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Hi 65Gyanesh20,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi 65Gyanesh20,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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