Aircel — Complain about balance deduction without my concerb

Address:East Singhbhum, Jharkhand

Dear Aircel, This is for your kind information that i "Md Nasim" have a aircel no [protected]. it is my number. yesterday at 10:54 PM night. i got a text from Aircel that i have been charged Rs 35 for jotish shastra service and 10 rs for another service. I didnt activated any such service. when i called c care they told me, sir we cant refund your balance coz without your permission we dont activate this service. they take complaint for 10rs but they donot take complant for 35rs. we are looking fool, suppose that i activate jotish shastra but who activate other 10rs service, tell me who? we are not chutya which i activate any service at 11 pm night. I want that this type of rubbish should be stopped and the company has to refund my balance. In case they dont do so, i will port my number...
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Aircel customer support has been notified about the posted complaint.
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Hi Md_nasim,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Md_nasim,

As per our system records you had been charged for WAP service and has been credited Rs.45 as goodwill gesture.

Regards,
Aircel Social Care Team

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