Aircel — Complaining about aircel customer care person not behave well or not provide proper information

Address:302012
Website:aircel customer care employ

Customer care person mr mahendra not behave good when i asked about services i asked for 291 plan then he told me we dont have any plan of 291 then i told u have then he told me very rudely and not brief the plan that i expected.and he hold the line for without reason and cut my call without solve my problem and he also told me call 1288 then isaid ur job is provide the information to the customer then why u dont provide .( he dont have addicates he hold me without any reason and cut the call without solve my problem and denied to solve the problem dont provide proper information aircel have a 291 plan he told without checked the system that aircel dont have any plan and i saw the plan in paytm and freecharge website)
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ashish Rawa,

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of call:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information