Aircel — Continuous deduction of balance fraudulently with fake excuses - Again

Address:

Kolkata, West Bengal

I Am writing this note again. My Phone number is [protected], kolkata. On this day[protected] an sms came to me as follows:- My Phone Number - [protected] SMS - Thanks for using aircel service Time of SMS - 13.19 I called up the Customer Care +[protected]. Name of Executive - Priyanka Time of calling - 15.31 Duration of Call - 3mins 33secs Again Today[protected] SMS - Thanks for using aircel service Time of SMS - 19.52 I called up the Customer Care +[protected] Name of Executive - Hasibul Time of calling - 19.59 Duration of Call - 4mins 36secs Customer Care Executive told me that "I have subscribed for a service - named something like Hungama Alerts or something". I do not understand, why this repeatedly is happening, even after continuously asking for Solutions... It seems there is no solution that I might receive from AIRCEL. So, I would ACTION to be taken, since i thought that consumer forum takes up people's problems seriously if not the telecom provider.