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[Resolved]  Aircel — Customer care not answered properly

Address:Bangalore, Karnataka, 080
Website:Aircel

Justi had called castomer care no one ur boys not properly name md ali i am from bangalore he was loughing irritate on me its ur company castomer care so bogus plstake action against this boy iother i had decided to change sim card... He was so irritate not ansered properly when asked why he wasdoing this he gossing some other guys why so option in market why bear ur companiy logo they not have courtesy...
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Nov 12, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Sep 28, 2016
Updated by Dilip Talukdar I amfrom bangalore i had just called ur company castomer care no ..one boys name md ali not ansered my queryhe was so bad i cant explain...he was castomer position dont know how to care castomer some loughung some timeirritate on me...
Verified Support
Sep 29, 2016
Aircel Customer Care's response Dear Dilip Talukdar,

We apologise for the inconvenience caused. Please share the Date & Time of call so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 12, 2016
Aircel Customer Care's response Dear Dilip Talukdar,

We would like to inform you that as per your complaint after cross checking the call recordings warning letter has been issued to the CC agent.

Thanks and Regards
Aircel Social Media Team
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While using Internet I see VAS ads popping up and when I press the close button. The service is getting automatically subscribed and till now 240rs has been deducted. Kindly let me know how to stop VAS ads while using Internet.
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Aircel Customer Care's response, Oct 1, 2016
Verified Support
Dear Customer(kambler),

We apologise for the inconvenience caused. We request you to go to your phone Browser setting and enable the pop-up blocker after that you will not see any pop-up at the time of Browsing.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

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    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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