[Resolved] Aircel — Data club amount deducted Rs 99

rtyuuiiiioo

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

My Mobile No is [protected], I received a message that amount of Rs 99 will be deducted for Data club for Rs 99 for 30 days. Immediately Contacted customer care they assure me that amount wont be deducted. But on the same day recharged for Rs 150, Received a message that Rs 99 is deducted on 13.8.2014. Again contacted customer care for deactivation but no response. So I request you to deactivate the club services and refund the amount of Rs 99. Please do the needfull immediately. with regards R.Raghuraman Mobile No:[protected]

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi R.Raghuraman,

we hope your issue has been resolved now."We verified your account and found that download request has been initiated from your end through WAP mode on 13/7/2014 & 12/8/2014 and the pack is MODVEDCM (Nazara Rs. 99 * 2)." Let us know if there is anything else we can help you with. Have a nice day.

Regards, Aircel Online team, [protected]@aircel.co.in