Aircel — DATA PACKAGE

Address:Kolkata, West Bengal

MY SIM [protected] AND DONGLE IS BEETEL. MY DATA PACKAGE OF RS. 198/- FOR 3 G IS ALWAYS EXHAUSTED WITHIN 48 HOURS INSPITE OF VERY LIMITED USE. I HAVE TO RECHARGE AGAIN . IT IS AWFULLY CUMBERSOME TO ME BECAUSE I HAVE RECEIVED NO FACILITY FROM AIRCEL SIM SO FAR . AGAIN, THE CONNECTIVITY IS VERY SLOW AND THERE IS OFTEN SERVER PROBLEM. I WANT TO KNOW WHY I HAVE NOT ENJOYED THE FULL DATA PACKAGE AND WHY IT IS ALWAYS EXHAUSTED VERY QUICKLY WITHOUT FULL USE.
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MY SIM IS [protected] AND MY DONGLE IS BEETEL. DATA PACKAGE OF RS. 198/- IS EXHAUSTED WITHIN 48 HOURS WITHOUT FULL USE. I HAVE TO RECHARGE AGAIN. DATA PACKAGE IS NOT
PROPERLY REPRESENTED. IT IS CUMBERSOME TO ME. AGAIN, THERE IS CONNECTIVITY PROBLEM
WHERE SERVER IS PROBLEMATIC. WHY DATA PACKAGE OF RS. 198/- IS EXHAUSTED SO EARLY
WITHOUT ITS PROPER USE?
Hello chattopadhyay,

Thank you for reaching us at Social Care.

We have forwarded your query to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards,
Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear chattopadhyay,

As per our system records, it has been found that you had recharged with 198/- dated- 25/12/2014, 12:56hrs and the free data balance has been used up by you. Moreover, at present there is insufficient balance in the your Main A/C hence you are unable to access the data.
Hope the resolution offered meets your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

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