Aircel — Deactivate Aircel store 99

Hello Mr. Sukhwinder,

Thanks for writing to us. We would like to inform you regarding your Aircel no.[protected]

Post check validation we did not found deduction Rs 99 for VAS STORE99. Please let us know if any deduction has occuredin future.

Warm Regards,
Aircel Social Care Team

Dear sir, please deactivate this store 99 service. It's irritating.. And I am not subscribe this service.. I don't know how its happening.. My mobile is [protected].. Thank you

Hi,

I havnt subscribed for store99 but it is activated in my no.[protected] without my knowledge and deducted Rs.99/- from my balance and I couldn't able to reach your customer care. Pls deactivate store99 and credit my Rs.99/-.

Regards,
Ganesh

Dear Mugilarasan Ram,


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

Warm Regards,
Aircel Social Care Team

Hi ganesamoorthis,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Meanwhile please share the date and time of deduction.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi ganesamoorthis,

We would like to inform you that balance of Rs.99/- has been debited from your account for the value added service -Store service has been activated through WAP mode on your account. Requets you to ignore any chargeable links while browsing and also keep the pop up blocker as off in the handset settings to avoid such activations. Suggest you to change the homepage to anything else than the Aircel wap portal.Kindly note that Rs.99/- has been credited to your account on 24th Dec '15 '15 as one time good will gesture.


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear sir,
please deactivate this aircel pack 99 service. It's irritating.. And I am not subscribe this service.. I don't know how its happening.. My mobile is [protected].. Thank you

Dear Customer(swapparab),

We regret for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Customer(swapparab),

As per your request, we have deactivated pack. Kindly let us know for any further assistance.

Warm Regards,
Aircel Social Care Team

Dear sir,
please deactivate this aircel pack 99 service. It's irritating.. And I didntsubscribe this service.. I don't know how its happening.. My mobile is [protected]Thank you

Dear Customer(Savitha Balasundaram),


Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team