Aircel — Deduct my balance 50 without my permission

Venkat Boori

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

My aircel number is [protected]. I was using internet, and got message thank you for your request to subscribing to video takies with in few minutes got message congratulations you have been subscribed to aircel video takies and charged 50 for 15 day. Please receive my request and releasing my money back in my number. Plz help me.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Venkat

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Venkat, Sr 1-[protected]
Kindly note that VAS service
Video Talkies 75 has been activated from your end through WAP and hence
was charged Rs.50 for the same.Kindly note that an amount of Rs.50 has been credited to your account as one time good will gesture on 05th May'15

Regards,
Aircel.