Aircel — Deducting money without valid reason | |||||
Today I recharged (2G plan) for my prepaid mobile ([protected]) with Rs 148. As soon as I recharged my account balance went down to Rs 62! Aircel is notorious in swallowing money in your account for no reason! I demand no less than an immediate resolution of the matter. Thanks Prabhu Patil Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear [protected]@innoveb.com,
We tried reaching you but your number was switched off. We would like to inform you that we have verified your account details and found there is no balance deduction found in your number. Request you to visit Aircel store for further assistance.
Regards,
Aircel Social Care Team
We tried reaching you but your number was switched off. We would like to inform you that we have verified your account details and found there is no balance deduction found in your number. Request you to visit Aircel store for further assistance.
Regards,
Aircel Social Care Team
date & time of deduction: within last two days.
Amount deducted: Rs 86 (Approx)
No message was received for deduction.
-Prabhu
12/05:
If you're saying there was no balance deudcted, how come my balance did not show at Rs 148 ?? Instead it showed Rs 62. Where did the difference go?
I CAN NOT visit your store for YOUR fault. Please resolve the issue ASAP.
Amount deducted: Rs 86 (Approx)
No message was received for deduction.
-Prabhu
12/05:
If you're saying there was no balance deudcted, how come my balance did not show at Rs 148 ?? Instead it showed Rs 62. Where did the difference go?
I CAN NOT visit your store for YOUR fault. Please resolve the issue ASAP.
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Warm Regards,
Aircel Social Care Team