[Resolved]  Aircel — Deduction of Balance for Invalid Reason

My Aircel Mobile Number is [protected] & I am using this number only from 13-14 days ago. My balance suddenly got deducted on 07/08/2015 for around Rs. 50/-, because at around 1 p.m. my balance was around Rs. 60/- & at around 8 p.m. when I checked the balance, I got astonished to check that it was Rs. 6/- & I made only 3-4 calls for very small periods between 1 and 8 p.m. & my plan is only 35 p/min. Now the customer care, which is always unreachable & busy, when gets reachable after calling continuously for 3-4 days tells that I clicked a link & that's why the balance for Rs. 50/- has been deducted. The behavior of them towards a customer(new) is not at all satisfactory & they even were not willing to lodge my complaint seriously. They believe that all of their customers are very foolish & only they are very smart. In this era, a child also knows that money will be deducted after clicking any bad link & in their opinion, I, who is using mobiles since 12 years don't know that. I use my mobile self & no other does use it. The company if anytime deducts balance for any unknown reason, the call centre always try to prove their customers by saying these kind of bogus things which actually cannot be proved by only a phone call between the customers and the call center that they are saying true or false. Hope for your activeness to help me to get my money back. Suman Kumar Nag Burdwan. (M):-[protected] / [protected].